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Privacy Policy

Last updated: April 02, 2026

This Privacy Notice for Plumbland Trade Supplies LTD (Plumbland) explains how we collect, use, and protect your personal information when you use our services.

This includes when you:

If you have questions, contact: sales@plumblandgroup.co.uk

Table of Contents

Summary of Key Points

What personal information do we process?

We process personal information depending on how you interact with our services.

Do we process sensitive information?

We may process sensitive data (e.g. creditworthiness) where required and legally permitted.

Do we collect data from third parties?

Yes — including public databases, partners, and marketing sources.

How do we use your data?

We use your data to:

  • Provide and manage services
  • Communicate with you
  • Improve operations
  • Prevent fraud
  • Comply with legal obligations

Who do we share data with?

We may share data with:

  • Service providers (e.g. hosting, analytics)
  • Business partners
  • Legal authorities where required

How do we keep your data safe?

We use security measures, but cannot guarantee 100% protection.

Your rights

Depending on your location (UK/EU), you have rights to:

  • Access
  • Correct
  • Delete
  • Restrict processing
  • Object

You can exercise these via: plumblandgroup.co.uk/contact/

1. What Information Do We Collect?

Personal information you provide

We may collect:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Job title
  • Contact preferences
  • Billing address
  • Business name / trading name
  • Company name
  • Years trading
  • Credit application data
  • Trade references
  • Signature/declaration data

Sensitive data

Creditworthiness data

Information collected automatically

We collect:

  • IP address
  • Browser/device data
  • Usage data
  • Location data

We also use cookies (see: plumblandgroup.co.uk/cookies)

Information from other sources

We may collect:

  • Contact details
  • Social profiles
  • Marketing data
  • Behaviour/intent data

2. How Do We Process Your Information?

We process data to:

  • Create/manage accounts
  • Deliver services
  • Respond to enquiries
  • Send admin updates
  • Process orders
  • Prevent fraud
  • Analyse usage
  • Protect individuals
  • Assess trade accounts and credit applications

We rely on:

  • Consent
  • Contract performance
  • Legitimate interest
  • Legal obligation
  • Vital interests

4. Data Sharing

Third parties

  • Google Analytics
  • Website hosting (Hostinger)

Other cases

  • Business transfers
  • Business partners

5. Cookies

We use cookies and tracking tools for:

  • Site functionality
  • Analytics
  • Advertising

You can opt out via browser settings or tools.

6. Data Retention

We keep data:

  • Only as long as necessary
  • Or as required by law

Then we:

  • Delete
  • Or anonymise

7. Data Security

We use technical and organisational safeguards, but cannot guarantee absolute security.

8. Minors

We do not knowingly collect data from under 18s.

9. Your Rights

You may:

  • Access your data
  • Correct it
  • Delete it
  • Restrict processing
  • Object

You can also complain to:

10. Do Not Track

We currently do not respond to DNT signals.

11. Updates

We may update this policy periodically.

12. Contact Details

Plumbland Trade Supplies LTD

Unit A3 Bridge Park Road

Thurmaston

Leicester

LE4 8BL

United Kingdom

sales@plumblandgroup.co.uk

13. Data Requests

To review/update/delete your data: plumblandgroup.co.uk/contact/